Order Issues

Upon receiving your order, please carefully inspect the contents. If you receive an incorrect item, contact us immediately so we can assess the situation and resolve it promptly.

For any potential return or refund inquiries in the rare case of an issue, you must reach out to us within 48 hours of delivery. Requests made beyond this timeframe may not be accommodated.

Please note that all item measurements are approximate and provided to the best of our ability. Minor variations may occur, so we recommend considering this when making a purchase.

Item Condition

If you require additional details or images regarding a product’s condition, feel free to contact us before placing an order.

Pre-owned and Vintage items often exhibit signs of wear due to age. While we strive to provide thorough descriptions, not all imperfections may be explicitly noted. Fading, minor blemishes, or signs of wear are expected in vintage and second-hand pieces.

Additionally, some products may have factory imperfections or minor quality control issues. As we do not manufacture these items, we have no control over these aspects. Please consider this when making your purchase.

Items described as being in "good" used condition may show visible signs of wear, including marks, stains, or small tears. These details will be reflected in the product description whenever possible.

Pre-Order Items & Processing Times

Items labeled as Pre-Order or those with a specified processing time in the description will not be shipped immediately. Please review the expected processing period before making a purchase.

If, for any reason, we are unable to fulfill a pre-order, a full refund will be issued. Processing times are estimates, and while we aim for accuracy, slight variations may occur. These details will always be outlined in the product description.

Reworked Items

Products categorised as Reworked, such as Carhartt Reworked, are crafted using replacement materials, making them unique compared to standard versions. This may affect factors such as fit and overall construction.

As part of the reworking process, tags and logos may be recreated and affixed to the item. Please take this into account before purchasing, as these products feature a distinct material composition compared to their original counterparts.